Help Center

Welcome to the Projecta Vibes Help Center! Here, you’ll find answers to the most common questions about our products and services. Whether you’re looking to learn more about our Project Files, Sample Packs, or to use our Master-E services, we’ve got you covered. Explore the FAQs to get detailed information about how to make the most of our platform..

Master-E provides three core services:

  1. Mixing
  2. Mastering
  3. Stem Mastering

Each service is offered in both Standard and Premium versions. The Premium Version stands out by including a custom masterclass tutorial tailored to your own track, giving you an in-depth, personalized learning experience. You’ll also benefit from priority delivery and priority support, ensuring your project receives the utmost attention and care.

The Premium Version includes:

  • A custom masterclass tutorial explaining the processing on your track.
  • Priority delivery and support.
  • A detailed video session (20-60+ minutes, depending on the service) where our engineers explain their decisions. This video will include spoken commentary to give you insights into the mixing or mastering process.

After completing your purchase, you will receive an email with:

  • Order confirmation.
  • Instructions on how to prepare and upload your audio files.
  • A sound details form that allows us to gather specific information about your track to make the process as custom as possible

The masterclass video will be sent in MP4 format by default. However, if you require a different format, you can request it, and we’ll accommodate your needs

Yes, for Premium orders, the session video will include commentary where the engineer explains what was done in your track. The explanations will focus on the key decisions made during the process.

No, we collaborate with several top engineers who work exclusively with us. We assign the best engineer for your project based on their expertise and your genres.

If you would like to download our “Stems Export Guidelines” before placing the order, simply contact us via live chat or send an email to support@projectavibes.com, and we will be happy to provide the document.

Project Files on Projecta Vibes are original artists DAW project files from complex tracks made for labels but not yet released. These files are more advanced than typical DAW templates and are sold for educational purposes only.

No, the Project Files are sold strictly for educational purposes. Before purchasing, you must read and agree to the licensing terms, which prohibit using the project for commercial releases.

You can use the instruments and plugin settings in your own productions. However, you cannot copy melodies, lyrical vocal content, or entire compositions shown in the project files. The song and project itself remain the property of the original artist and/or Projecta Vibes. Read our License Agreement for more details.

When you purchase a Project File, you will receive:

  • The complete DAW project file [Mastering chain, MIDI files, Plugin settings, Instruments settings, Effects, Racks, Samples, Production tricks]
  • Stems of the track.
  • A mastered WAV/MP3 version of the track.
  • A license agreement outlining the permitted uses. All of these are downloadable immediately after purchase in a zip folder.

Yes, each Project File may require third-party plugins to function fully as intended. The required plugins are listed on each product page, so you can check before purchasing to ensure you have the necessary tools.

We know not everyone has the same plugins. That’s why the project includes audio files of the main instruments or frozen tracks.

No, the samples included in the Project Files are not royalty-free. You will need to acquire the necessary licenses to use any samples for commercial purposes.

You will receive a download link for the Project Files immediately after completing your purchase. The zip folder will include the DAW file, stems, master track, and license.

Project Files are for tracks that have not yet been released and are available in our store for a limited time only. Don’t wait—grab them while they’re still available!

The DAW for each project is specified in the description of the product. Make sure to check this before purchasing, as each project is unique and there are no versions for other DAWs.

One of the most exciting features is access to unreleased full tracks. This doesn’t just let you listen to something fresh; it allows you to dive into the tracks’ intricate details before they hit the public.

By studying arrangements, sound design, mixing, and mastering in their raw form, you gain insights that can elevate your own music production skills. Unreleased tracks are like a goldmine, offering you exclusive knowledge that can propel your craft forward.

While the files contain advanced techniques, they are excellent for beginners looking to shortcut their learning curve by seeing high-level processes in action.

Yes, if you have a favorite artist whose project file you’d like to see on Projecta Vibes, you can request this via live chat or by emailing us at support@projectavibes.com.

Yes, all of the samples and presets sold on Projecta Vibes are 100% royalty-free. You are free to use them in your own commercial productions without any additional licensing.

Each sample pack or preset folder includes a collection of high-quality sounds or presets designed to enhance your music production. These files are curated to work seamlessly with popular DAWs and synthesizers. Check the product description before purchasing.

Yes, you can use all samples and presets from Projecta Vibes in your commercial releases, as they are royalty-free.

Just like our project files, you can download the sample packs and preset folders immediately after purchase. You will receive a link to download the zip folder containing the files.

There are no restrictions on how you use the samples and presets, except that you cannot resell them as-is. You can incorporate them into your music and commercial projects without limitations.

We accept the following secure payment methods:

  • PayPal (with the option for 3 installments if available).
  • Stripe for credit card payments.
  • Google Pay
  • Apple Pay

Yes, if you choose PayPal as your payment method, you may have the option to split your payment into 3 installments, depending on availability and eligibility.

If you prefer a specific payment method not listed, feel free to contact us, and we will be happy to explore the possibility of providing an alternative solution.

Yes, all payments are processed securely using trusted platforms such as PayPal, Stripe, Google Pay, and Apple Pay to ensure your information is protected.

If you didn’t find the answers you were looking for, please connect to our Live Chat!